Support & Help Center
We're here to help. Find answers to common questions below or reach out to our team directly.
Contact us
For account issues, order questions, or feedback, email us and we will respond as soon as possible (usually within 1-2 business days).
Email: YoyosBurgers1976@gmail.com
Send us an emailFrequently Asked Questions
How do I create an account?
Open the Yoyo's Burgers app, tap Sign Up, and enter your first name, last name, email, phone number, and password. You can start earning loyalty points right away.
I forgot my password. How do I reset it?
On the login screen, tap Forgot Password and enter the email associated with your account. We'll send you a link to set a new password.
How does the loyalty program work?
You automatically earn points when you make qualifying purchases. Your current balance is shown on your account screen, and you can redeem points for rewards at checkout in store.
Why aren't my points showing up?
Points usually appear within a few minutes of a purchase. If they don't, please contact us with your order date, location, and the phone number on your account so we can look into it.
How do I update my profile information?
Open the app, go to the Profile tab, and edit your name, email, or phone number. Tap save to apply the changes.
How do I delete my account?
You can request account deletion from the Profile tab in the app, or by emailing YoyosBurgers1976@gmail.com from your registered email address. We will delete your personal information unless we are required to retain it for legal or accounting purposes.
The app isn't working correctly. What should I do?
Try the following steps:
- Make sure you have the latest version installed from the App Store or Google Play.
- Check your internet connection.
- Close and reopen the app.
- If the problem continues, email us with your device model, OS version, and a short description of the issue.
Privacy
To learn how we collect and use your data, please read our Privacy Policy.